Shipping Policy

This page explains how we handle shipping at Digitrict, including processing times, delivery options, international shipping, and what to expect with customs or tracking. Please review the details below to ensure a smooth shopping experience.

1. Shipping Methods
We offer reliable and flexible shipping options to suit your needs:

  • Standard Shipping: Estimated delivery within 7–12 business days
  • Express Shipping: Estimated delivery within 3-5 business days

2. Shipping Costs
Shipping costs are calculated automatically at checkout based on your shipping address and the method selected. All charges will be clearly displayed before you finalize your order.

3. Order Processing Time
Orders are processed and dispatched within 2-3 business day (Monday–Friday). Please note that processing times may be extended during high-demand periods such as holidays or sales.

4. Delivery Estimates
Delivery time depends on the selected shipping method and your location:

  • Standard: 7-12 business days
  • Express: 3-5 business days

Note: Delivery estimates do not include weekends or public holidays.

5. Order Tracking
Once your order is shipped, you’ll receive a confirmation email with a tracking number. You can use this to monitor your shipment’s progress in real time.

6. Shipping Coverage
We proudly ship worldwide via FedEx, ensuring fast and secure international deliveries.

7. Lost or Damaged Shipments
If your shipment is lost or arrives damaged, please contact us immediately at support@digitrict.com. We’ll investigate the issue and work with you to find a resolution.

8. Order Changes & Cancellations
Need to change or cancel your order? Contact us as soon as possible. Once an order has been processed or shipped, we may not be able to make changes.

9. International Orders — Customs & Duties
For international customers, local customs duties, taxes, or import fees may apply upon delivery. These charges are typically the buyer’s responsibility and are not included in our product prices or shipping fees.
If you’re unsure about potential customs charges for your country, please contact us before placing your order — we’ll be happy to check and let you know if any additional fees may apply.

10. Contact Us
If you have any questions about shipping, delivery times, or order status, feel free to reach out to our team at:
support@digitrict.com