Return Policy
At Digitrict, we strive to provide high-quality used graphics cards. However, if you are not satisfied with your purchase, you may be eligible for a return under the following conditions:
1. Eligibility for Returns
To be eligible for a return:
- The request must be made within 7 days after you submit a reclamation to our support team.
- The item must be in its original condition, with all accessories, packaging, and labels included.
2. How to Request a Return
To initiate a return:
- Contact us at support@digitrict.com or via our live chat.
- Include your order number and a clear reason for the return.
- Our team will review your request and, if approved, provide detailed return instructions.
3. Refunds & Exchanges
After we receive and inspect your return, we will proceed with one of the following:
- A replacement, if the item is defective and stock is available
- A refund, excluding any original shipping fees
Refunds are typically processed within 3–5 business days after approval. The method of refund will match the original payment method.
4. Return Shipping Costs
- Customers are responsible for return shipping costs, unless the return is due to a defective or incorrect item received.
- We strongly recommend using a trackable shipping service, as we are not responsible for lost or undelivered return packages.
Need Help?
If you have any questions about your return, please contact our support team at:
📧 support@digitrict.com
💬 WhatsApp (available during business hours)